KTC Gym

Each parent will place their own order and select their preferred shipping speed at checkout.

🚨 PLEASE NOTE:
No layout changes, edits, or mockup approvals after purchase. Photos will be placed as received.

Delivery date depends on shipping speed selected at checkout.

🪭 DESIGN STRUCTURE
• One approved background (shown in image)
• Same photo placement ( shown in image)
• Up to 3 photos
• One name per fan

📸 How to Submit Photos:
After purchase, send up to 3 clear, high-resolution photos via Etsy Message within 24 hours.
☆High-quality photos (not screenshots) = best print results.
There will be:
• No individual layout changes
• No mockup approvals
• No edits once production begins

Orders will follow the approved team template.

📸 PHOTO SUBMISSION
Low-resolution images may affect print quality.

🚚 SHIPPING

Shipping is calculated at checkout.

Parents may choose:
• Standard Shipping
• Expedited 2 day Shipping

Please message with any questions before ordering.
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✨ PRODUCT DETAILS
Size: approx. 25x13 inch printed area (open)
Design: One-sided full-color print
Ribs/handles: Black ribs only
Slight transparency is normal and looks 🔥 on camera and in sunlight
Custom design using your photo, logo, colors, theme or text
Each fan is made to order just for you – no generic designs, no mass printing.

⏱ PROCESSING & SHIPPING
Custom design + production time: see processing time at checkout.
Shipping options & estimated delivery will show at checkout.
I do my best to meet event dates, but I cannot control carrier delays once shipped.
Need a specific date? Message me before ordering to see what’s possible.

⚠️ IMPORTANT NOTES
I currently only offer black ribs/handles. If you request “all white,” that refers to the fan background color, not the ribs.
Custom items are made to order and typically not returnable unless there is a defect.
Please double-check spelling, dates, and details before approving your mockup.

❓ FAQ – Custom Clack Fans

### Q: Do you offer white ribs/handles?

**A:** At this time, I **only offer black ribs/handles**.
When you see “all white fan” or light backgrounds in the design, that refers to the **printed fan fabric**, not the ribs/handles. If I ever offer white ribs in the future, I’ll update my listings.

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### Q: Why can I see light through the fan? Is that normal?

**A:** Yes, that’s totally normal.
These fans are printed on material that can have **slight transparency**, especially in bright light or outdoors. It actually photographs beautifully and gives the design a nice glow. This is not considered a defect.

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### Q: How long does it take to get my fan?

**A:** Please check the **processing time** shown at checkout for the most accurate estimate.

Shipping time depends on the carrier and option you choose at checkout. I do my best to meet your event date, but I **cannot control carrier delays** once the package is shipped.

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Q: Do you accept returns or cancellations on custom fans?

**A:** Because each fan is **custom made just for you**, I typically **do not accept returns or exchanges** unless there is a clear defect with the product itself.

If there is an issue with your order:

* Please contact me through Etsy messages within the time window Etsy provides.
* Include photos of the issue so I can review and see how we can fix it.

Cancellations may only be possible **before design work or production has started**. Once your mockup has been created or approved, cancellation is usually not available.

Please make sure your Etsy notifications are turned on and that you’re checking messages, especially if you have a deadline.

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### Q: What kind of photos work best?

**A:** For the best results, please send:

* **Clear, high-resolution photos** (no blurry screenshots if possible)
* Good lighting
* Uncropped images when you can, so I have room to work with the design

If a photo is too dark, blurry, or low quality, I’ll let you know and may recommend a different image to keep your fan looking its best.

### Q: Can you design something from scratch for me?

**A:** I design layouts using **your photos, colors, themes, phrases, or logos**.
If you need very detailed, hand-drawn, or full illustrated artwork from scratch, that may fall under **custom artwork** I don’t currently offer. Feel free to message me with your idea and I’ll let you know what’s possible.

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### Q: Do you offer matching items like tumblers?

**A:** Yes! I offer **matching Tumbler & Clack Fan gift sets** and other personalized items in my shop.
These are perfect for:

* The birthday person
* Bridesmaids or the bride
* Hosts, coaches, and VIPs

Check my other listings or message me if you’d like to build a matching set.